SHIPPING

  • Shipping Fees & Timing begin when you receive the shipping confirmation email

  • Additional validation may be required for some orders and can delay delivery

  • Signature is required on all shipments above $50
     

TRACK YOUR ORDER

  • Click on your order tracking number in your Shipping Confirmation email to track your order

  • Orders may take 24 to 36 hours to process. Once your order has been processed you will receive an email confirmation that your order has been shipped

  • All delivery standards and tracking begin when you receive the shipping confirmation email
     

RETURN OR EXCHANGE YOUR ORDER

  • In store: All online purchases can be exchanged in all stores. PayPal purchases can be exchanged at all free standing stores

RETURN & EXCHANGE POLICY

  • Complimentary exchanges & returns within 30 days

  • Item in perfect & sellable condition

  • Original packaging

  • Original invoice, leaflets and certificates

  • No exchanges and returns for personalized items

  • All items serial numbers must match certificates serial numbers

  • PayPal purchases may be returned online or exchanged at a free standing stores

  • Purchaser must pay shipping to return an item

  • Online purchases can also be returned to any free standing store.

SHIPPING FEES & TIMING
 

STANDARD

  • Fee: Complimentary for all orders

  • Delivery Timing: 3-5 business days from the time you receive shipping confirmation email

  • Exceptions:

    • If a standard order is placed over the weekend, the earliest it will ship is Monday

    • Additional validation may be required for all orders and can delay delivery

    • Alaska and Hawaii: Allow 5-7 business days from the time you receive shipping confirmation email. For expedited delivery, we recommend you select Express or Overnight Shipping
       

EXPRESS

  • Fee: $15 for all orders under $1,000 | Complimentary for orders $1,000 and above

  • Delivery Timing: 2 business days from the time you receive the shipping confirmation email

  • Exceptions:

    • If an order is placed on Friday or over the weekend, the earliest it will ship is Monday

    • Some zip codes are not available for this service

    • Additional validation may be required for all orders and can delay delivery
       

OVERNIGHT

  • Fee: $20 for all orders under $2,000 | Complimentary for orders $2,000 and above

  • Delivery Timing: Orders placed by 3pm (ET) Monday – Friday or by 12pm (ET) Saturday should arrive the following business day. If an order is placed after these times, it will be processed the following business day.

  • Exceptions:

    • Orders placed after the cutoff, on Sunday’s or Holidays will be processed the following business day

    • Some zip codes are not available for this service

    • Additional validation may be required for all orders and can delay delivery
       

COLLECT IN STORE

Pick up your item in store

  • Fee: Complimentary for all orders

  • Delivery Timing: Collect in Store orders placed by 12pm (ET) Monday – Saturday, will be delivered to the store of your choice in 2 business days

  • Exceptions: Collect in Store orders placed on Sunday will be processed the following business day. Additional validation may be required for all orders and can delay delivery
     

HOW TO COLLECT IN STORE

  • Notification: You will receive an email confirmation notification when your order is ready to be collected from the store

  • Collecting yourself you need:

    1. Original method of payment or PayPal confirmation

    2. Government issued photo identification

    3. Confirmation email

  • Representative needs:

    1. Original method of payment or PayPal confirmation

    2. Purchaser’s government issued photo identification

    3. Representative’s government issued photo identification

    4. Confirmation email

SIGNATURES REQUIRED

Due to the high value of our products there will be a signature required on all shipments above $50 regardless of service type.

The above processing and delivery costs are for merchandise pictured and described on ArthurFrancisLeather.com; Costs are calculated according to the total cost of the merchandise in your order. All prices reflect U.S. currency. All orders are shipped by USPS.

STAY CONNECTED

  • Arthur Francis Leather on Facebook
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  • Arthur Francis Leather on Pinterest
  • Arthur Francis Leather on Instagram

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NEED ASSISTANCE?

contact@ArthurFrancisLeathers.com

 

© 2018 by ARTHUR FRANCIS FINE LEATHER 2441 S. US23, Tawas City, Michigan 48763

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